Effective date: December 2, 2024
Last Updated: April 4, 2025
SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
1. INTRODUCTION
Welcome to MRE DFW (“Company,” “we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mredfw.com (the “Website”) and engage with our property management services.
By using our Website or services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Website or services.
2. Information We Collect
We collect the following types of information:
A. Personal Information
We may collect personally identifiable information, including but not limited to:
- Full name
- Email Address
- Phone Number
- Mailing Address
- Payment information (for rent and transactions)
- Rental history or property details
- Employment and income verification (for tenant applications)
- Social Security number (SSN) or government-issued ID (for background and credit checks)
B. Non-Personal Information
We may also collect non-personal information, such as:
- IP address
- Browser Type
- Pages visited
- Date and time of access
- Device and usage information
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide property management services
- To process rental applications and verify tenancy eligibility
- To conduct background and credit checks (with your authorization)
- To process payments and transactions securely
- To communicate about lease agreements, maintenance, and policies
- To comply with federal, state, and local laws
4. Compliance With Federal and Texas State Laws
A. Federal Laws
We comply with the following federal regulations:
1. Fair Credit Reporting Act (FCRA) – If we conduct background or credit checks, we:
- Obtain your written consent before requesting a report.
- Use the information solely for tenant screening or lease-related decisions.
- Provide a copy of the report and explanation if an application is denied based on the findings.
2. Fair Housing Act (FHA) – We do not discriminate in housing decisions based on race, color, religion, sex, disability, familial status, or national origin.
3. Gramm-Leach-Bliley Act (GLBA) – If we collect and store financial information, we:
- Maintain safeguards to protect personal financial data.
- Limit disclosure of financial details to only necessary service providers.
4. Electronic Communications Privacy Act (ECPA) – We protect electronic communications and do not share them without your consent, unless required by law.
B. Texas State Laws
As a Texas-based business, we comply with:
- Texas Identity Theft Enforcement and Protection Act (TITEPA): We take reasonable steps to protect personal data and notify affected individuals in case of a security breach.
- Texas Deceptive Trade Practices-Consumer Protection Act (DTPA): We do not engage in deceptive practices regarding personal data usage.
- Texas Property Code – Landlord-Tenant Regulations: We follow Texas laws regarding tenant screening, lease agreements, and fair housing compliance.
5. How We Share Your Information
We do not sell or rent your personal information. However, we may share it under the following circumstances:
- With Service Providers: Third-party vendors who assist in payment processing, background screening, and maintenance.
- With Legal Authorities: If required by law, court order, or government request.
- With Property Owners: If you are a tenant, we may share relevant information with property owners.
- Business Transfers: If our company merges, is sold, or undergoes asset transfers.
6. Data Security & Breach Notification
We implement appropriate safeguards to protect your personal data from unauthorized access, alteration, or disclosure. While we strive to secure all data, no method is 100% foolproof.
Texas and Federal Data Breach Notification.
- If a data breach occurs that affects 250 or more Texas residents, we will notify the Texas Attorney General within 60 days and inform affected individuals.
- If required, we will also comply with federal data breach laws, such as the Federal Trade Commission Act (FTC Act) regarding consumer data protection.
7. Your Rights Under Texas and Federal Law
You have the following rights:
- Access & Correction: Request access to or correction of your personal data.
- Opt-Out of Marketing: Unsubscribe from promotional communications.
- Request Deletion: Request deletion of your personal data (subject to legal obligations, such as lease agreements and financial records).
- Background Check Disputes: If you believe there is an error in your credit or background check, you can dispute it under the FCRA.
To exercise these rights, contact us at [email protected].
8. Third-Party Links & Services
Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Cookies & Tracking Technologies
We may use cookies and similar tracking technologies to enhance user experience. You can modify your browser settings to manage cookie preferences.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
MRE DFW
1201 North Watson Road
Suite #140
Arlington, TX 76006
[email protected]
(817) 500-5265