Introduction

MRE Property Management, LLC (“MRE,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website at mredfw.com or interact with our services.

MRE is a Texas-based residential property management company headquartered in Arlington, Texas. Our property management and brokerage services are provided exclusively within the State of Texas. However, we welcome inquiries from prospective owners, investors, and visitors located anywhere in the United States or beyond.

By using our website or engaging our services, you consent to the practices described in this Policy. If you do not agree with this Policy, please do not use our website.

Information We Collect

We collect information in three ways: information you provide to us directly, information we collect automatically when you use our website, and information we receive from trusted third parties.

Information You Provide

• Contact details such as your name, email address, mailing address, and phone number
• Property information when you use our rental comp tool, including address, size, features, and year built
• Application and screening information if you apply to lease a property we manage, including identification, employment history, rental history, and financial information
• Payment information processed through our property management platform (AppFolio)
• Communications you send us by email, web form, phone, or in person

Information Collected Automatically

• IP address, browser type, device identifiers, and operating system
• Pages visited, time spent on pages, and referring website
• Cookies and similar tracking technologies (see Section 4)

Information from Third Parties

• Multiple Listing Service (MLS) data when pulling verified rental comparables
• Background and credit check providers when processing rental applications
• Payment processors and our property management software (AppFolio)
• Public records when verifying property ownership or compliance

How We Use Your Information

We use the information we collect for the following purposes:

• To provide property management, leasing, and brokerage services
• To respond to your inquiries and communicate with you about your property or tenancy
• To process rental applications, screenings, and lease agreements
• To generate rental comparable estimates through our investor tools
• To process payments, deposits, and disbursements
• To comply with our legal and regulatory obligations under Texas law and the Texas Real Estate Commission
• To improve our website, services, and customer experience
• To send you transactional and, with your permission, marketing communications

Cookies & Tracking

Our website uses cookies and similar technologies to remember your preferences, understand how visitors interact with our content, and improve performance over time. Cookies fall into the following categories:

• Essential cookies required for the website to function (these cannot be disabled)
• Analytics cookies that help us understand site traffic and usage patterns, including Google Analytics
• Functional cookies that remember choices you have made on the site

You can manage your cookie preferences through the cookie consent banner displayed on your first visit, or through your browser settings. Disabling certain cookies may affect website functionality.

How We Share Information

We do not sell your personal information. We share information only in the following limited circumstances:

• With trusted service providers who help us operate our business (property management software, payment processors, screening providers, IT and analytics vendors), bound by confidentiality obligations
• With property owners or tenants as necessary to perform our property management services
• With government authorities, regulators, or courts when required by law, subpoena, or legal process
• With professional advisors (attorneys, accountants, insurers) under confidentiality
• In connection with a merger, acquisition, or sale of assets, with appropriate notice
• With your express consent

Data Retention

We retain your information only as long as necessary to provide our services, fulfill the purposes described in this Policy, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Tenant and owner records are retained in accordance with Texas Real Estate Commission requirements and applicable Texas law.

When information is no longer needed, we will securely delete or anonymize it.

Your Privacy Rights

Depending on where you live, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your information (subject to legal exceptions)
• The right to opt out of marketing communications at any time
• The right to receive a copy of your information in a portable format

To exercise any of these rights, contact us using the details in Section 14. We may need to verify your identity before responding to your request.

California Residents (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), provides you with additional rights. We acknowledge that some of our visitors and clients reside in California, even though our property management services are performed exclusively in Texas.

Categories of Personal Information We Collect

Within the past twelve (12) months, we have collected the following categories of personal information from California residents: identifiers (name, email, address, phone), commercial information (services requested), internet or network activity (browsing history on our site), geolocation (general location from IP), professional information (when applicable to leasing), and inferences drawn from the above.

Your California Privacy Rights

• Right to Know: You may request the categories and specific pieces of personal information we have collected about you
• Right to Delete: You may request deletion of your personal information, subject to exceptions allowed by law
• Right to Correct: You may request that we correct inaccurate personal information
• Right to Opt Out of Sale or Sharing: We do not sell or share personal information for cross-context behavioral advertising
• Right to Limit Use of Sensitive Personal Information: We do not use sensitive personal information for purposes that would require this option
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights

Texas Privacy Rights

Under the Texas Data Privacy and Security Act, Texas residents have the following rights regarding their personal data:

• The right to confirm whether we are processing your personal data
• The right to access your personal data
• The right to correct inaccuracies
• The right to request deletion of your personal data
• The right to obtain a portable copy of your personal data
• The right to opt out of targeted advertising, sale of personal data, or profiling

To exercise these rights, contact us at info@mredfw.com or (817) 500-5265.

Out-of-State Visitors

MRE Property Management welcomes website visitors from any state or country. While our website is accessible globally, our property management, leasing, and brokerage services are offered exclusively within the State of Texas.

If you are located outside of Texas and engage with us, you acknowledge that any services we provide will be performed within Texas, our records are maintained in Texas, and any contractual relationship with MRE will be governed by Texas law (see our Terms of Service).

If you are visiting from outside the United States, please be aware that the information you provide will be transferred to and processed in the United States, where data protection laws may differ from those in your country of residence.

Children’s Privacy

Our website and services are not directed to children under the age of thirteen (13). We do not knowingly collect personal information from children under thirteen. If you believe we have inadvertently collected information from a child under thirteen, please contact us at info@mredfw.com and we will delete it promptly.

Security

We use reasonable technical and administrative safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we work hard to protect your data, no method of transmission over the internet or method of electronic storage is one hundred percent (100%) secure. We cannot guarantee absolute security, and you provide your information at your own risk.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal obligations, or for other operational reasons. The “Last Updated” date at the top of this page indicates when the most recent revision was made. We encourage you to review this Policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out: